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Sales & Product Inquiries
Apple Store
Visit the Apple Online Store to purchase Apple hardware, software, and third-party accessories. To purchase by phone, please call 1-800-MY-APPLE (800-692-7753).
Apple Retail Stores
Experience the digital lifestyle at any of the Apple Retail Storesaround the country. Find store hours and contact information for all locations.
Find Apple Authorized Resellers
Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.
Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.
Get financing for you, your business, or your school
Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Call 1-800-APPLE-LN (800-277-5356) or speak with your Apple representative to learn more.
Find Authorized Training Centers
Use our Training Center Locator to find Apple Authorized Training Centers worldwide.
Find Consultants
Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.
Become a Consultant, Reseller, or Service Provider
Join Apple as a consultant, reseller, or service provider.
Apple Rebates
Customer Service
Apple Store Customer Service
To view the most up-to-date status and make changes to your Apple Online Store order, visit online Order Status. You can also contact Apple Store Customer Service at1-800-676-2775 or visit online Help for more information.
North American Corporate Contacts
United States
- Apple Enterprise Sales
(877) 412-7753 - Apple Government Sales
(877) 412-7753 - Apple Promotions/Rebates
(877) 4-APL-PROMO (877-427-5776) - Apple Media Helpline
(408) 974-2042 - Apple Software Upgrade Center
(888) 840-8433 - Apple Store (Consumer and Education Individuals)
(800) MY-APPLE (800-692-7753) - Apple Store (Education Institutions)
(800) 800-2775 - Apple Store (Small Business)
(800) 854-3680 - Reseller Referral (Resellers, Trainers, Consultants)
(800) 538-9696
Canada
- Apple Store (Consumer and Education Individuals)
(800) MY-APPLE (800-692-7753)
Mexico
- Apple Store (Consumer and Education Individuals)
001-800-MY-APPLE (001-800-692-7753) - Apple Store (Small Business)
001-800-692-7753
Product & Technical Support
Online
Visit AppleCare’s Support site for quick answers, product tutorials, self-help guides, manuals, and in-depth technical articles.
Looking for repair or service information? Use our Online Service Assistant to learn all the options for your product.
Phone
Use Express Lane to contact an expert at Apple Support for personalized and convenient support.
Mac, iPhone, iPod and iPad customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac, iPhone and iPad. Online technical support for Apple products is available beyond the initial 90 days.
- U.S. iPod, Mac and iPad technical support:
(800) APL-CARE (800-275-2273) - U.S. iPhone technical support:
(800) MY-IPHONE (800-694-7466) - Canada technical support:
(800) 263-3394 - See all worldwide support telephone numbers
If you have a hearing or vision impairment, call877-204-3930 for direct access to Apple representatives who are trained in providing support using accessibility services.
Internet services
Support for Internet services is available online 24 hours a day, 7 days a week.
- Apple Photo Services for iPhoto and Aperture:apple.com/support/photoservices
- iTunes Store: apple.com/support/itunes/store
- MobileMe: apple.com/support/mobileme
- QuickTime: apple.com/support/quicktime
Apple Retail Store
An Apple Retail Store Genius Bar is the place to go for advice, hands-on technical support, and hardware repair from a Mac Genius.
Apple Authorized Service Provider
Contact an Apple Authorized Service Provider for Mac-related support and repair.
Copyright © 2012 Apple Inc. All rights reserved.
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